Automated Rollback Triggers in Jira: Linking Failed Deployments to Incident Management

Abstract

This study examines automated rollback triggers integration with Jira with a focus on their usage for downtime reduction and incident handling optimization in case of failed deployments. Deployment failure is a common issue in DevOps, impacting system stability and business operations. Automated rollback triggers, connected with Jira incident handling software, enable an optimal mechanism for quickly reverting the system to stable conditions and thus preventing adverse deployment failure impacts. The research findings indicate that automated rollbacks can reduce system downtime by up to 40%, ensuring a quicker recovery and minimizing human error during recovery processes. Automated incident creation and tracking in Jira also saves up to 30% of time spent on incident resolution, ensuring better deployment handling. It further tracks development and operations team workflows through the configuration of Jira’s automated development and operations team workflows, allowing for higher priority work attention. Practical implication of research findings includes the use of automated rollback systems under the work of CI/CD pipelines, offering better overall deployment process efficiency, operations cost reduction, and better system uptime. Research offers practical and technological solutions under such applications, acting as informative content guiding towards business undertakings targeting over solicited fields’ simplification of deployment workflows and incident handling systems.